Knowledgebase

 Can I have an additional license key for our test server before going live?

We are able to offer a Developers License to qualified individuals. This Development License can...

 Can I use WHMCS in a Dual-Stack IP Environment?

WHMCS can be installed and used on servers which support both IPv4 and IPv6 addresses in a...

 Can I use my WHMCS license on more than one domain?

A license for WHMCS is valid for one installation only.Licenses are bound to a domain, IP address...

 Client Limit Approaching for License Keys

Why am I seeing a message saying I'm approaching my limit? WHMCS license pricing is structured...

 Client Limit Approaching for Resold Licenses

Why am I seeing a message saying I'm approaching my limit? WHMCS license pricing is structured...

 Client Limit Approaching for Web Host Licenses

Why am I seeing a message saying I'm approaching my limit? WHMCS license pricing is structured...

 How can I reissue my development license?

Development licenses can be reissued to a new domain, IP or directory like regular purchased...

 How do I see how many active client accounts there are?

Users of a monthly licenses can quickly see how many active clients are in your WHMCS...

 I just moved my WHMCS installation and need to update the license. How do I do that?

If you move your WHMCS installation to a new domain, IP or directory, your license will need to...

 I just paid for my license but it is still suspended!

If for some reason after making payment for your license it remains suspended, please contact our...

 I'm getting a 'No Connection Error' message when I visit my WHMCS administrative area. How can I fix this?

If you're seeing a 'No Connection Error' message when trying to get into your administrative area...

 I'm seeing a Licence Suspended message in error

If you are seeing a licence suspended message when attempting to access your WHMCS Admin Area,...

 My WHMCS Admin area is showing a 'License Invalid message. How do I resolve this?

If your administrative area within WHMCS is showing a 'License Invalid' message, this usually...

 Support and Updates

Support and Updates was part of a legacy "Owned" license type which was removed from sale in 2016...

 Support and Updates Expiration

Support and Updates was part of a legacy "Owned" license type which was removed from sale in 2016...

 Updating License Details for Resold Licenses

 Upgrading Resold License Keys

Why am I seeing a message saying I'm approaching my limit? WHMCS license pricing is structured...

 What is a development license? How do I get one?

A development licence allows you to setup a secondary instance of WHMCS for testing and...