A Complete Support Suite
All the tools you need to support your customers with both self-service and ticket desk.
Support Ticketing System
Track all your customer communication in one central place with the built-in help desk.
The WHMCS ticketing system provides a fully featured communication platform that allows customers to open tickets via the web or by email and provides staff with quick and easy access to customers profile, service management and billing information.
Give your customers access to the help they need, whenever they need it.
Deliver awesome support 24/7.
Ensure your customer service is always online with a searchable self-help knowledgebase that delivers answers to questions even when you can't.
WHMCS will also automatically provide intelligent knowledgebase article suggestions as users enter support requests, helping reduce the amount of tickets you receive.
More support tools
Provide your customers with downloadable resources to help them with their service, ideal for manuals, templates, software and more. Combined with products, you can sell access to restricted digital downloads.
A dedicated system for notifying users about service impacting maintenance and downtime within your fleet of servers that highlights issues affecting servers your customers are hosted on.
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