An Active Client is defined as any client with at least one active product, service, addon or domain.

All of our licenses allow you to download and install WHMCS in your own hosting environment.

Our Customer Licensing Guide provides further information about our licensing and how it works. Download now.

We’ll notify you when that happens and unless you opt-out, we’ll upgrade you automatically for uninterrupted operation.

Yes. You may wish to sign up for a Business license to access Live Chat & Priority Support.

Standard support is provided via email and ticket, and is available to all WHMCS license holders 24 hours a day.

Technical Live Chat Support is available to Business tier license holders.

Priority Support is a ticket fast-track service. Priority tickets receive an initial response time of under 60 minutes and prioritized follow-ups through to resolution. Priority Support is available during core business hours for an additional per-ticket fee.

* Priority Support is available during core business hours for an additional per-ticket fee.

WHMCS Cloud eliminates infrastructure friction for your business and significantly reduces time-to-value, enabling you to launch billing portals, client portals, and service automation in hours, not weeks.

Build, license and distribute your PHP software applications with WHMCS Licensing Addon. The Licensing Addon transforms WHMCS into a complete solution for software developers by combining billing, client management and support features of WHMCS with software licensing and delivery. For more information, click here.

No strings are attached. You don’t have any long-term commitment to WHMCS Cloud, and you’re free to cancel your account at any time. WHMCS Cloud is built with our users, not just for them. From time to time, we may reach out to hear your thoughts and learn how we can make WHMCS Cloud even better. Your insights help shape the future of the platform, and we truly value your contribution.

WHMCS Cloud is hosted on WebPros Cloud infrastructure in the following locations: Houston, USA Düsseldorf, Germany Dallas, USA Zurich, Switzerland Tokyo, Japan You can select your preferred location during the signup process.

A fully managed, SaaS-based WHMCS platform that includes: Fast onboarding via one-click provisioning Built-in updates, backups, and support Flexible usage-based pricing (coming soon) For all the details on what’s included in WHMCS Cloud, see our documentation here.

Custom theme uploads are not available at this time. However, WHMCS Cloud comes bundled with the Theme Editor and Translation Manager, allowing you to customize the look and feel of your installation and adapt it to your language preferences.

SSH and FTP access are not currently available in WHMCS Cloud to maintain platform security and stability. We’re actively exploring alternative solutions to provide advanced configuration options while preserving the managed experience. This feature is on our development roadmap.

The WHMCS Project Management Addon allows you to manage, track, and bill for your projects with task management, messaging, file storage, and more. Assign tasks and track time for all your staff members in one central place, complete with a client portal that gives customers project status, communication, and access to shared files. For more information, click here.

WHMCS Cloud currently supports pre-approved modules and add-ons from our curated marketplace. This approach ensures enhanced security, stability, and seamless automatic updates without compatibility issues. Custom module support is on our roadmap for future releases.

You can import essential data from your self-hosted WHMCS installation into WHMCS Cloud by using our self-service ImportAssist module. This streamlined process is designed to make migration straightforward and efficient. Please note that access to the ImportAssist module is included with the Growth and Expansion tiers.