Enterprise Services

For enterprises requiring a higher level of business support and technical assistance, our Enterprise Service is designed to ensure businesses can take full advantage
of the automation, extensibility and integration capabilities of WHMCS.

Extended Technical Support

Access to additional levels of technical support such as priority ticket support, direct email support and ticket escalation.

Dedicated Account Manager

Have a dedicated Account Manager as your single point of contact for services and support.

Technical Consultation and Account Management

Proactive planning and strategic guidance with our development and management team.

Phone
Consultations

Access to on-demand or regular scheduled phone consultations with our support engineers for Premier Enterprise customers.

Setups & Migration Assistance

Our team can help ensure a smooth setup and migration to help you get up and running quickly with WHMCS.

Upgrades
Assistance

Plan and execute a successful upgrade with minimal disruption with the help of our professional services team.

Unlimited Development License

Unlimited free internal installations for development and testing.

Enterprise
SLA

An enterprise SLA suited for a business-critical application.

Tailored Enterprise Package

We can tailor a custom package that could include team training, development consultation, custom development and more.

We have a range of standard Enterprise packages designed for businesses of all sizes
and can also tailor a custom package to suit your specific businesses needs.

  Standard Extended Premier
Email Support
Priority Support Paid Included Unlimited
Guaranteed SLA Limited
Dedicated Account Manager
Direct Email Support
Premier Support Access* Paid Included
Resolution SLA
Phone Support
Priority Escalation
Development Licenses 1 Unlimited Unlimited

* Premier Support gives you direct access to our support engineers for faster resolution of issues, as well as priority escalation when needed and guaranteed SLA’s for response and resolution.

Schedule a call with us to see how our Enterprise Services can help your business.