Here at WHMCS, we pride ourselves on providing high quality and efficient technical support to all our users. Support can be obtained in the following ways:
Online Documentation
Our online manual contains detailed information and guides to help you with how to setup and use all the features WHMCS has to offer. If you are having a problem understanding how something works, check here first.
Video Tutorials
These flash video tutorials provide a visual step by step walk-through of all the common setup and configuration tasks you’ll need to perform when getting started with WHMCS. We recommend watching these before configuring WHMCS.
Community Forums
Our forums are home to a very active community of WHMCS users that are always willing to help and discuss new ideas. The forums are primarily a place for discussion between customers and so you should not expect to receive a response from staff here.
Support Tickets
You should submit a support ticket when you are unable to find answers to your questions. If you have a monthly license you are entitled to support at any time but if on an owned license, you may be required to renew your support and upgrades before help can be provided.
* All tickets are responded to in the order they are received based on last activity